New to the system?
Start with the system overview — what the worker does, what stayed in BA, and how the pieces talk.
Stay On The Snow — PMS Wiki
How the PMS thinks. Workflows, webhooks, integrations, and where every piece lives.
Pick a path
Need to debug a booking
The booking lifecycle page walks you through every workflow phase a booking goes through from creation to departure.
Bill flipping a BA AA?
Use the BA cutover checklist — which 27 to disable, which 3 to leave on, and the feature flags to flip.
Wiring a new touchpoint
Property config shows where per-property data lives (cleaners, addresses, lock-box codes, arrival templates).